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CouncilFirst

We are transforming local government. Seamlessly.

We speak local government.

CouncilFirst’s Enterprise Resource Planning (ERP) solution is specifically designed to meet the needs of local government. We have worked exclusively with local government and councils for over a decade and understand the priorities, challenges, and opportunities across this dynamic landscape. Our solution allows councils to meet growing community expectations and compliance requirements with ease.

Built for councils. Backed by results.

CouncilFirst delivers a streamlined ERP experience tailored to Australian local government. Our out-of-the-box solution gets you up and running faster, with simplified compliance, powerful workflows, and proven outcomes for councils of all sizes.

A solution that works for your entire organisation

CouncilFirst delivers real value across your people, processes and community by providing a solution that

Scales with your council

A scalable, modular ERP that evolves with your council's needs — future-ready and familiar, thanks to its Microsoft-style interface.

Reduces Costs

Reduce overheads and admin burdens with automation and streamlined workflows that free up resources for community service.

Enhances Compliance

Ensure compliance with legislative requirements meets the stringent regulatory standards. Safeguard data, maintain operational integrity, and deliver consistent services.

Improves Workflows

Accelerate operations, reduce delays, and eliminate inefficiencies with system-wide automation across departments.

Enhances Service Delivery

Automated workflows and scalable tools align people, processes, and technology. Staff can respond faster to community needs, while real-time collaboration and system integrations improve service accuracy and quality.

CouncilFirst Approach

We focus on genuine partnership and work alongside councils to ensure the system aligns with their processes, people, and community goals.

Trusted by Australian Councils

Shire of
Dumbleyung WA

“CouncilFirst Records is far more user-friendly than our previous system. Staff feedback has been very positive.”

A long term relationship

CouncilFirst’s exclusive focus on local government means that we are invested in who we work with. We support you so you can better support your communities. We pride ourselves in providing a positive customer experience and we will guide your organisation through every step of your digital transformation journey. Our partnerships are our priority, and our solution is designed to be sustainable, adaptable and relevant for the long-term. 


Why fraud is a growing threat for Australian local Governments

“When using ERP with AI, it’s crucial to keep control over your data. Councils should ensure their data isn’t shared or used to train AI models unless they fully own and manage the model themselves”

Ready to take the next step?